Photo: Rawpixel.co Customer satisfaction plays an important role to your sales performance. It measures how satisfied a customer is with a product, experience, or services. It is crucial to know their satisfaction with your services as it helps
Did you know that the statistic shows Gen Z and Millennial are considered to be the ones driving the sustainable movement with their lifestyle and behavioral activities? According to Bloomberg News, they are the generation groups to be the highest consumers that
Productivity is the key to success. The more productive you are, the faster you can reach your goals. Striving to obtain better productivity starts by embracing a philosophy that allows you to set clear borders, pursue lofty goals,
By improving how you treat customers. If you want your customers to be better, then do this: help them to be better. There might be a lot of effort being expended out there, of people trying to attract
For anyone within the hospitality industry, it would be fair to say that the COVID-19 crisis has caused massive changes to how you work. With many of us left unable to work for various reasons, it’ time to
Photo: Remote Coffee The history of Japanese Coffee Japan may be well known for its aromatic green tea, but the Japanese coffee is on the whole new level with its pour-over method. However, the history says; when it first bought
There is so much stuff coming towards us today. How many businesses are competing for your attention and paying large sums of money to do it! There are so many businesses providing almost indistinguishable services, how do we
Your guests are giving you money hoping for more value to come to them in return. If we give them less value than they believe their money is worth, will they want to come back for more? (Or
It may seem for many that life revolves around instant coffee. A quick brew that generates a cup or two of instant coffee is how many people get their day started or use as a pick-me-up when their
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