
5 easy ways to enhance your office space vibes
Coming to work can be something that you look forward to every day. But for some people, it can be very discouraging and it could be due to the fact that their office space is just gloomy and

8 Customer Satisfaction strategies to increase your sales
Photo: Rawpixel.co Customer satisfaction plays an important role to your sales performance. It measures how satisfied a customer is with a product, experience, or services. It is crucial to know their satisfaction with your services as it helps

Eco-friendly products – we’re going green now!
Did you know that the statistic shows Gen Z and Millennial are considered to be the ones driving the sustainable movement with their lifestyle and behavioral activities? According to Bloomberg News, they are the generation groups to be the highest consumers that

How to achieve customer’s trust
The purpose of a business is to provide value to customers. If it doesn’t do this, then it is not a business. Without customers, you cannot start a business. And if you don’t treat customers well, you

How to apply Kaizen productivity philosophy to your business
Productivity is the key to success. The more productive you are, the faster you can reach your goals. Striving to obtain better productivity starts by embracing a philosophy that allows you to set clear borders, pursue lofty goals,

How to attract a higher customer profile in your hotel
By improving how you treat customers. If you want your customers to be better, then do this: help them to be better. There might be a lot of effort being expended out there, of people trying to attract

How to find your Ikigai
Being more productive should be the goal of everyone, especially entrepreneurs who are looking to start their own businesses or those doing remote work. Greater productivity is best generated by creating a mindset that focuses you on the

How to offer coffee to your customers after COVID-19
For anyone within the hospitality industry, it would be fair to say that the COVID-19 crisis has caused massive changes to how you work. With many of us left unable to work for various reasons, it’ time to

Japanese coffee is the game changer to your business
Photo: Remote Coffee The history of Japanese Coffee Japan may be well known for its aromatic green tea, but the Japanese coffee is on the whole new level with its pour-over method. However, the history says; when it first bought

Service quality: What separates the fake from the real
There is so much stuff coming towards us today. How many businesses are competing for your attention and paying large sums of money to do it! There are so many businesses providing almost indistinguishable services, how do we

Tips to improve fast your hotel customer service
Treat your guests how you want to be treated. You may have already realised that Customer Service is of great importance to the hotel industry. People give their business where they believe they receive the most value in

What is a drip bag coffee?
Drip bag coffee has continually offered users a suitable and quick means of making cups of drip coffee conveniently, irrespective of your location or the time. It has a filter design, and also contains a ground coffee. Each

Why you should provide a luxury guest satisfaction service in your hotel
Your guests are giving you money hoping for more value to come to them in return. If we give them less value than they believe their money is worth, will they want to come back for more? (Or

Is there any healthy alternative to instant coffee?
It may seem for many that life revolves around instant coffee. A quick brew that generates a cup or two of instant coffee is how many people get their day started or use as a pick-me-up when their