5 easy ways to enhance your office space vibes

Coming to work can be something that you look forward to every day. But for some people, it can be very discouraging and it could be due to the fact that their office space is just gloomy and sometimes they are too cheerless. “ I used to came to this particular office and instantly felt […]

8 Customer Satisfaction strategies to increase your sales

Photo: Rawpixel.co Customer satisfaction plays an important role to your sales performance. It measures how satisfied a customer is with a product, experience, or services. It is crucial to know their satisfaction with your services as it helps businesses understand what they need to do to retain customers for long-term business growth. We’ve listed out […]

How to attract a higher customer profile in your hotel

By improving how you treat customers. If you want your customers to be better, then do this: help them to be better. There might be a lot of effort being expended out there, of people trying to attract the best possible clientele they can, but here’s the thing…. They might already have clientele that trust […]

How to offer coffee to your customers after COVID-19

For anyone within the hospitality industry, it would be fair to say that the COVID-19 crisis has caused massive changes to how you work. With many of us left unable to work for various reasons, it’ time to start thinking about how you can make work-life easier and better upon your eventual return. For example, […]

Service quality: What separates the fake from the real

Laptop - Why Is Service Quality So Important in Today’s Business Environment_ Drip Bag Coffee - Remote Coffee (1)

There is so much stuff coming towards us today. How many businesses are competing for your attention and paying large sums of money to do it! There are so many businesses providing almost indistinguishable services, how do we choose which one to give our service? The answer is simple: Provide the best quality service you […]